English Conversations
All help topics
Hi, can you help me with Snapbilling?
Yes — I'm the Snapbilling AI assistant. I can help in **English** (or Hinglish if you prefer).
I can guide you on:
- Creating clients, suppliers (parties), products, invoices, purchases
- Payments, bank accounts, credit/debit notes, GST reports
- Using **Android**, **iOS**, or **Web** on Windows / macOS / Linux
Tell me what you want to do (for example: “How do I create a client?” or “How does GST work from a sale?”).
Official support email:
[email protected] · Website: https://snapbilling.gryzion.com
Website
Hello, I need help using this software
Yes — I'm the Snapbilling AI assistant. I can help in **English** (or Hinglish if you prefer).
I can guide you on:
- Creating clients, suppliers (parties), products, invoices, purchases
- Payments, bank accounts, credit/debit notes, GST reports
- Using **Android**, **iOS**, or **Web** on Windows / macOS / Linux
Tell me what you want to do (for example: “How do I create a client?” or “How does GST work from a sale?”).
Official support email:
[email protected] · Website: https://snapbilling.gryzion.com
Website
Hey, are you the Snapbilling assistant?
Yes — I'm the Snapbilling AI assistant. I can help in **English** (or Hinglish if you prefer).
I can guide you on:
- Creating clients, suppliers (parties), products, invoices, purchases
- Payments, bank accounts, credit/debit notes, GST reports
- Using **Android**, **iOS**, or **Web** on Windows / macOS / Linux
Tell me what you want to do (for example: “How do I create a client?” or “How does GST work from a sale?”).
Official support email:
[email protected] · Website: https://snapbilling.gryzion.com
Website
Can you assist me in English?
Yes — I'm the Snapbilling AI assistant. I can help in **English** (or Hinglish if you prefer).
I can guide you on:
- Creating clients, suppliers (parties), products, invoices, purchases
- Payments, bank accounts, credit/debit notes, GST reports
- Using **Android**, **iOS**, or **Web** on Windows / macOS / Linux
Tell me what you want to do (for example: “How do I create a client?” or “How does GST work from a sale?”).
Official support email:
[email protected] · Website: https://snapbilling.gryzion.com
Website
Please reply in English
Yes — I'm the Snapbilling AI assistant. I can help in **English** (or Hinglish if you prefer).
I can guide you on:
- Creating clients, suppliers (parties), products, invoices, purchases
- Payments, bank accounts, credit/debit notes, GST reports
- Using **Android**, **iOS**, or **Web** on Windows / macOS / Linux
Tell me what you want to do (for example: “How do I create a client?” or “How does GST work from a sale?”).
Official support email:
[email protected] · Website: https://snapbilling.gryzion.com
Website
I only speak English — help me with billing
Yes — I'm the Snapbilling AI assistant. I can help in **English** (or Hinglish if you prefer).
I can guide you on:
- Creating clients, suppliers (parties), products, invoices, purchases
- Payments, bank accounts, credit/debit notes, GST reports
- Using **Android**, **iOS**, or **Web** on Windows / macOS / Linux
Tell me what you want to do (for example: “How do I create a client?” or “How does GST work from a sale?”).
Official support email:
[email protected] · Website: https://snapbilling.gryzion.com
Website
What is the difference between a client and a party?
**Client** = your **customer** (you sell to them).
**Party** = your **supplier / vendor** (you buy from them).
| | Client | Party |
|---|---|---|
| Used for | Sales, Sale Orders, Estimates, Payment In, Credit Notes | Purchases, Purchase Orders, Payment Out, Debit Notes |
| Web | https://snapbilling.gryzion.com/customers | https://snapbilling.gryzion.com/parties |
| Mobile | Side menu → Clients | Side menu → Party |
| Ledger meaning | Unpaid sales → usually **toReceive** | Unpaid purchases → usually **toPay** |
Do **not** save a supplier under Clients — reports, GST, and payments will go to the wrong side.
Clients
Client vs party explained in English
**Client** = your **customer** (you sell to them).
**Party** = your **supplier / vendor** (you buy from them).
| | Client | Party |
|---|---|---|
| Used for | Sales, Sale Orders, Estimates, Payment In, Credit Notes | Purchases, Purchase Orders, Payment Out, Debit Notes |
| Web | https://snapbilling.gryzion.com/customers | https://snapbilling.gryzion.com/parties |
| Mobile | Side menu → Clients | Side menu → Party |
| Ledger meaning | Unpaid sales → usually **toReceive** | Unpaid purchases → usually **toPay** |
Do **not** save a supplier under Clients — reports, GST, and payments will go to the wrong side.
Clients
Should I add my supplier as a client or a party?
**Client** = your **customer** (you sell to them).
**Party** = your **supplier / vendor** (you buy from them).
| | Client | Party |
|---|---|---|
| Used for | Sales, Sale Orders, Estimates, Payment In, Credit Notes | Purchases, Purchase Orders, Payment Out, Debit Notes |
| Web | https://snapbilling.gryzion.com/customers | https://snapbilling.gryzion.com/parties |
| Mobile | Side menu → Clients | Side menu → Party |
| Ledger meaning | Unpaid sales → usually **toReceive** | Unpaid purchases → usually **toPay** |
Do **not** save a supplier under Clients — reports, GST, and payments will go to the wrong side.
Clients
Customer versus vendor in Snapbilling
**Client** = your **customer** (you sell to them).
**Party** = your **supplier / vendor** (you buy from them).
| | Client | Party |
|---|---|---|
| Used for | Sales, Sale Orders, Estimates, Payment In, Credit Notes | Purchases, Purchase Orders, Payment Out, Debit Notes |
| Web | https://snapbilling.gryzion.com/customers | https://snapbilling.gryzion.com/parties |
| Mobile | Side menu → Clients | Side menu → Party |
| Ledger meaning | Unpaid sales → usually **toReceive** | Unpaid purchases → usually **toPay** |
Do **not** save a supplier under Clients — reports, GST, and payments will go to the wrong side.
Clients
Why are clients and parties separate modules?
**Client** = your **customer** (you sell to them).
**Party** = your **supplier / vendor** (you buy from them).
| | Client | Party |
|---|---|---|
| Used for | Sales, Sale Orders, Estimates, Payment In, Credit Notes | Purchases, Purchase Orders, Payment Out, Debit Notes |
| Web | https://snapbilling.gryzion.com/customers | https://snapbilling.gryzion.com/parties |
| Mobile | Side menu → Clients | Side menu → Party |
| Ledger meaning | Unpaid sales → usually **toReceive** | Unpaid purchases → usually **toPay** |
Do **not** save a supplier under Clients — reports, GST, and payments will go to the wrong side.
Clients
How do I create a client in English steps?
### Web (Windows / Mac / Linux)
1. Go to **Clients** → `https://snapbilling.gryzion.com/customers`
2. Click **Add / New Client**
3. Enter name, phone, address, GSTIN (optional), opening balance
4. **Save**
### Android / iOS
1. Open the **☰ side menu** → **Clients**
2. Tap **+ Add Client**
3. Fill the same fields → **Save**
You can also create a client while making a new sale/invoice. Data syncs to the cloud for all your devices.
Clients
How can I add a new customer?
### Web (Windows / Mac / Linux)
1. Go to **Clients** → `https://snapbilling.gryzion.com/customers`
2. Click **Add / New Client**
3. Enter name, phone, address, GSTIN (optional), opening balance
4. **Save**
### Android / iOS
1. Open the **☰ side menu** → **Clients**
2. Tap **+ Add Client**
3. Fill the same fields → **Save**
You can also create a client while making a new sale/invoice. Data syncs to the cloud for all your devices.
Clients
Where do I create customers on the phone and on the computer?
### Web (Windows / Mac / Linux)
1. Go to **Clients** → `https://snapbilling.gryzion.com/customers`
2. Click **Add / New Client**
3. Enter name, phone, address, GSTIN (optional), opening balance
4. **Save**
### Android / iOS
1. Open the **☰ side menu** → **Clients**
2. Tap **+ Add Client**
3. Fill the same fields → **Save**
You can also create a client while making a new sale/invoice. Data syncs to the cloud for all your devices.
Clients
Add customer on Android and on Windows web
### Web (Windows / Mac / Linux)
1. Go to **Clients** → `https://snapbilling.gryzion.com/customers`
2. Click **Add / New Client**
3. Enter name, phone, address, GSTIN (optional), opening balance
4. **Save**
### Android / iOS
1. Open the **☰ side menu** → **Clients**
2. Tap **+ Add Client**
3. Fill the same fields → **Save**
You can also create a client while making a new sale/invoice. Data syncs to the cloud for all your devices.
Clients
How do I create a sales invoice?
### Web
1. Open **New Invoice** → `https://snapbilling.gryzion.com/invoices/new` (or Sales → New Sale)
2. Select (or create) a **Client**
3. Add products, quantity, rate, discount
4. GST is calculated from each item’s GST slab
5. Enter amount received + payment mode (Cash / UPI / Bank / NEFT / RTGS…)
6. **Save**, then Print / PDF / Share
### Mobile app
1. Bottom **Sales** tab → **+ New Sale**
2. Client → items → payment → **Save**
If payment is partial, the balance goes to the **client ledger (toReceive)**. Collect later with **Payment In**.
New Invoice
How do I make a bill for a customer?
### Web
1. Open **New Invoice** → `https://snapbilling.gryzion.com/invoices/new` (or Sales → New Sale)
2. Select (or create) a **Client**
3. Add products, quantity, rate, discount
4. GST is calculated from each item’s GST slab
5. Enter amount received + payment mode (Cash / UPI / Bank / NEFT / RTGS…)
6. **Save**, then Print / PDF / Share
### Mobile app
1. Bottom **Sales** tab → **+ New Sale**
2. Client → items → payment → **Save**
If payment is partial, the balance goes to the **client ledger (toReceive)**. Collect later with **Payment In**.
New Invoice
Walk me through creating an invoice in English
### Web
1. Open **New Invoice** → `https://snapbilling.gryzion.com/invoices/new` (or Sales → New Sale)
2. Select (or create) a **Client**
3. Add products, quantity, rate, discount
4. GST is calculated from each item’s GST slab
5. Enter amount received + payment mode (Cash / UPI / Bank / NEFT / RTGS…)
6. **Save**, then Print / PDF / Share
### Mobile app
1. Bottom **Sales** tab → **+ New Sale**
2. Client → items → payment → **Save**
If payment is partial, the balance goes to the **client ledger (toReceive)**. Collect later with **Payment In**.
New Invoice
I need to bill a customer — what do I click?
### Web
1. Open **New Invoice** → `https://snapbilling.gryzion.com/invoices/new` (or Sales → New Sale)
2. Select (or create) a **Client**
3. Add products, quantity, rate, discount
4. GST is calculated from each item’s GST slab
5. Enter amount received + payment mode (Cash / UPI / Bank / NEFT / RTGS…)
6. **Save**, then Print / PDF / Share
### Mobile app
1. Bottom **Sales** tab → **+ New Sale**
2. Client → items → payment → **Save**
If payment is partial, the balance goes to the **client ledger (toReceive)**. Collect later with **Payment In**.
New Invoice
How does GST get created from a sale?
1. Set **GSTIN** in Business Profile and assign a **GST slab** on each item (e.g. 18%).
2. When you save a **Sale Invoice**, tax is calculated (CGST+SGST or IGST).
3. That invoice becomes **outward supply** data.
4. On **Web**, open GST → **GSTR-1** (`https://snapbilling.gryzion.com/gst/gstr-1`), pick the tax period, and review.
5. Use **GSTR-3B**, **ITC**, and **GST Reports** for filing/CA packs.
Mobile apps calculate tax on bills; full GST return screens are strongest on the **web dashboard** (Windows/Mac/Linux or mobile browser).
GST
Explain how invoices become GSTR-1 data
1. Set **GSTIN** in Business Profile and assign a **GST slab** on each item (e.g. 18%).
2. When you save a **Sale Invoice**, tax is calculated (CGST+SGST or IGST).
3. That invoice becomes **outward supply** data.
4. On **Web**, open GST → **GSTR-1** (`https://snapbilling.gryzion.com/gst/gstr-1`), pick the tax period, and review.
5. Use **GSTR-3B**, **ITC**, and **GST Reports** for filing/CA packs.
Mobile apps calculate tax on bills; full GST return screens are strongest on the **web dashboard** (Windows/Mac/Linux or mobile browser).
GST
When I save a bill, how does GST reporting work?
1. Set **GSTIN** in Business Profile and assign a **GST slab** on each item (e.g. 18%).
2. When you save a **Sale Invoice**, tax is calculated (CGST+SGST or IGST).
3. That invoice becomes **outward supply** data.
4. On **Web**, open GST → **GSTR-1** (`https://snapbilling.gryzion.com/gst/gstr-1`), pick the tax period, and review.
5. Use **GSTR-3B**, **ITC**, and **GST Reports** for filing/CA packs.
Mobile apps calculate tax on bills; full GST return screens are strongest on the **web dashboard** (Windows/Mac/Linux or mobile browser).
GST
English explanation of sale to GST flow
1. Set **GSTIN** in Business Profile and assign a **GST slab** on each item (e.g. 18%).
2. When you save a **Sale Invoice**, tax is calculated (CGST+SGST or IGST).
3. That invoice becomes **outward supply** data.
4. On **Web**, open GST → **GSTR-1** (`https://snapbilling.gryzion.com/gst/gstr-1`), pick the tax period, and review.
5. Use **GSTR-3B**, **ITC**, and **GST Reports** for filing/CA packs.
Mobile apps calculate tax on bills; full GST return screens are strongest on the **web dashboard** (Windows/Mac/Linux or mobile browser).
GST
How do I add a bank account?
**Short path (mobile):** Side menu → **Bank Accounts** → **Add Account** → fill details → **Save**.
**Web:** Cash & Bank → Bank Accounts → `https://snapbilling.gryzion.com/bank` → Add Account → Save.
Then use Bank / NEFT / RTGS / UPI modes on sales and payments. Balance Sheet: `https://snapbilling.gryzion.com/bank/balance-sheet`.
Bank
Where is the bank option?
**Short path (mobile):** Side menu → **Bank Accounts** → **Add Account** → fill details → **Save**.
**Web:** Cash & Bank → Bank Accounts → `https://snapbilling.gryzion.com/bank` → Add Account → Save.
Then use Bank / NEFT / RTGS / UPI modes on sales and payments. Balance Sheet: `https://snapbilling.gryzion.com/bank/balance-sheet`.
Bank
Steps to create a bank account on the app
**Short path (mobile):** Side menu → **Bank Accounts** → **Add Account** → fill details → **Save**.
**Web:** Cash & Bank → Bank Accounts → `https://snapbilling.gryzion.com/bank` → Add Account → Save.
Then use Bank / NEFT / RTGS / UPI modes on sales and payments. Balance Sheet: `https://snapbilling.gryzion.com/bank/balance-sheet`.
Bank
Which platforms are supported?
Snapbilling works on:
- **Android** and **iOS** apps
- **Web** in Chrome/Edge/Firefox/Safari on **Windows**, **macOS**, and **Linux**
Use the same login everywhere. Counter billing works great on phones; GST returns, inventory, manufacturing, and heavy reports work best on the web dashboard.
Login: `https://snapbilling.gryzion.com/login`
Login
Does it work on Windows Mac Linux iPhone Android?
Snapbilling works on:
- **Android** and **iOS** apps
- **Web** in Chrome/Edge/Firefox/Safari on **Windows**, **macOS**, and **Linux**
Use the same login everywhere. Counter billing works great on phones; GST returns, inventory, manufacturing, and heavy reports work best on the web dashboard.
Login: `https://snapbilling.gryzion.com/login`
Login
Can I use Snapbilling on my laptop and phone?
Snapbilling works on:
- **Android** and **iOS** apps
- **Web** in Chrome/Edge/Firefox/Safari on **Windows**, **macOS**, and **Linux**
Use the same login everywhere. Counter billing works great on phones; GST returns, inventory, manufacturing, and heavy reports work best on the web dashboard.
Login: `https://snapbilling.gryzion.com/login`
Login
Is there a desktop version?
Snapbilling works on:
- **Android** and **iOS** apps
- **Web** in Chrome/Edge/Firefox/Safari on **Windows**, **macOS**, and **Linux**
Use the same login everywhere. Counter billing works great on phones; GST returns, inventory, manufacturing, and heavy reports work best on the web dashboard.
Login: `https://snapbilling.gryzion.com/login`
Login
How do I contact support in English?
Email support at **
[email protected]**. Website: https://snapbilling.gryzion.com.
There is **no public support phone number** listed in the product — please use email. Include your platform (Android/iOS/Windows…), module name, steps to reproduce, and screenshots.
What is your support email?
Email support at **
[email protected]**. Website: https://snapbilling.gryzion.com.
There is **no public support phone number** listed in the product — please use email. Include your platform (Android/iOS/Windows…), module name, steps to reproduce, and screenshots.
Is there a phone number for customer care?
Email support at **
[email protected]**. Website: https://snapbilling.gryzion.com.
There is **no public support phone number** listed in the product — please use email. Include your platform (Android/iOS/Windows…), module name, steps to reproduce, and screenshots.
How do I collect pending money from a customer?
Use **Payment In**:
1. Web: `https://snapbilling.gryzion.com/payment-in` · App: ☰ → **Payment In**
2. Select the **client**
3. Choose pending invoice(s)
4. Enter amount + payment mode → **Save**
This reduces the client’s **toReceive** balance and adds a ledger entry.
Payment In
How does Payment In work?
Use **Payment In**:
1. Web: `https://snapbilling.gryzion.com/payment-in` · App: ☰ → **Payment In**
2. Select the **client**
3. Choose pending invoice(s)
4. Enter amount + payment mode → **Save**
This reduces the client’s **toReceive** balance and adds a ledger entry.
Payment In
Customer owes me money — how do I record the payment?
Use **Payment In**:
1. Web: `https://snapbilling.gryzion.com/payment-in` · App: ☰ → **Payment In**
2. Select the **client**
3. Choose pending invoice(s)
4. Enter amount + payment mode → **Save**
This reduces the client’s **toReceive** balance and adds a ledger entry.
Payment In
How do I pay my supplier?
Use **Payment Out**:
1. Web: `https://snapbilling.gryzion.com/payment-out` · App: ☰ → **Payment Out**
2. Select **party** (supplier)
3. Select pending purchase bills
4. Amount + mode → **Save**
This reduces the party’s **toPay** balance.
Payment Out
How does Payment Out work in English?
Use **Payment Out**:
1. Web: `https://snapbilling.gryzion.com/payment-out` · App: ☰ → **Payment Out**
2. Select **party** (supplier)
3. Select pending purchase bills
4. Amount + mode → **Save**
This reduces the party’s **toPay** balance.
Payment Out
What is a credit note vs a debit note?
**Credit Note** — sales side (customer return / credit). Menu: Sales / ☰ → Credit Note → `https://snapbilling.gryzion.com/credit-notes`.
**Debit Note** — purchase side (return to supplier). Menu: Purchase / ☰ → Debit Note → `https://snapbilling.gryzion.com/debit-notes`.
They adjust the matching ledger (client vs party) and should not be mixed up.
Credit Notes
When should I use credit note or debit note?
**Credit Note** — sales side (customer return / credit). Menu: Sales / ☰ → Credit Note → `https://snapbilling.gryzion.com/credit-notes`.
**Debit Note** — purchase side (return to supplier). Menu: Purchase / ☰ → Debit Note → `https://snapbilling.gryzion.com/debit-notes`.
They adjust the matching ledger (client vs party) and should not be mixed up.
Credit Notes